Frequently Asked Questions

What can I expect from an initial consultation?

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Much of our first session will be spent getting to know you, your health history, and your nutrition and diabetes management concerns. We'll discuss what you hope to achieve through our visits and, together, develop personalized goals and strategies for achieving those goals. We may cover meal planning strategies, diabetes education, and supplement and/or lab testing recommendations. Lastly, we'll make a plan for follow-up appointments to provide ongoing support and accountability.

 

How do I prepare for my initial appointment?

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• Complete online intake forms through the patient portal at least 48 hours in advance of your appointment (after scheduling, an email will be sent to you with instructions for how to log on).

• Verify your insurance benefits. If your insurance requires a doctor's referral (mainly Aetna, Medicare, and any Medicare Advantage plan) or medical diagnosis code, ensure that we have received it prior to the appointment.

• Upload your insurance card (front and back) and photo ID into the patient portal. 

• Other helpful information to provide to us before your appointment includes:

  • reports from your recent doctor's visits

  • blood sugar logs/CGM data

  • last 1-2 years worth of lab results

  • pictures of your nutrition supplement bottles (front label and the ingredients)

  • pediatric growth charts 

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How often are follow-up visits?

The frequency of our visits is individualized and depends upon your current health status and goals. It is common to meet more frequently at first to build momentum and then less frequently as time goes by. Most clients see us every 1-3 weeks initially. Nutrition counseling provides the support you need to keep on track with your goals and gradually adopt meaningful, sustainable change.

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Will my health insurance cover my visits?

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Most health insurance plans do cover nutrition counseling, either as treatment of a health problem or as part of your preventative health benefits, and often at no cost to you. Click here to see which plans we accept. We do not check insurance benefits on your behalf, so it is your responsibility to verify what your plan does or does not cover, and what your portion of the cost will be.

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I don’t live in Pennsylvania, can we still work together?

 

Absolutely! I work with many of my clients virtually. We will meet online for a video call. It's similar to Skype but we use a more secure platform for healthcare called Healthie.  You get the same high-quality support without having to leave the comfort of your own home or office. Most insurance companies we accept cover these types of visits for clients in Pennsylvania. 

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If you live outside of Pennsylvania, please contact us prior to scheduling your appointment to determine if we can work with you. Some states allow it, and some do not.

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Telehealth sessions might not be covered across state lines so, as always, it's important for you to ask your insurance company.

 

How do I meet with you for a virtual/telehealth appointment?

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Your email appointment reminder will contain a link to join the video call. If you have opted to not receive email appointment reminders, you can log in to our patient portal and under the appointments tab, there will be a button to join the video call. 

 

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